Privacy Policy

Privacy Policy for https://fort-collins-plumber.newstria.com

Introduction

Welcome to https://fort-collins-plumber.newstria.com (hereafter referred to as “Fort Collins Plumber,” “we,” or “our”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect data when you interact with our website, applications, services, and products. By using our platform, you consent to the practices described in this policy.

Scope

This privacy policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://fort-collins-plumber.newstria.com.
  2. Any mobile applications or services offered by Fort Collins Plumber.
  3. Online forms and interactions on our platforms.
  4. Communications initiated through our channels (email, phone, SMS/text messages).

Please note that this policy does not extend to third-party websites, apps, or services accessed through links on our platform. These entities have their own privacy policies governing data collection and usage, and we encourage you to review these policies before providing any personal information.

Processing Activities

When you engage with Fort Collins Plumber in the following ways:

  1. Using Our Services: As an authorized user, your interactions with our applications and services are subject to this Privacy Policy.
  2. Visiting Our Websites: Any visit to our websites linked to this policy is covered by its terms.
  3. Communication: We may reach out to you via email, calls, or texts/SMS for various purposes, including newsletters, promotional offers, account updates, and customer support.

Personal Data Collection

We collect multiple types of personal data to enhance your user experience and provide tailored services:

  1. Account Information: This includes usernames, passwords, and profile details you create when setting up an account with us.
  2. Payment Information: We process data required for processing transactions, such as credit/debit card numbers, billing addresses, and payment history.
  3. Financial Information: Details related to your financial status or transactions may be collected to facilitate services like invoicing, accounting, or financial analysis.
  4. Purchase Information: Data about products or services you buy from us, including quantities, prices, and delivery locations.
  5. Mobile Device Identifiers: Unique identifiers from your mobile device, such as IP addresses, device tokens, and advertising IDs, which help us deliver personalized content.
  6. Location Data: If you choose to share it, we may collect information about your location to provide location-based services or tailor content to your region.
  7. Feedback: Your responses to surveys, feedback forms, or product reviews are valuable for improving our services.
  8. Social Media Information: When you interact with us on social media platforms, we may collect data from these channels (with your consent) to enhance user engagement.
  9. Product Information: Details about products or services that interest you, including preferences, browsing history, and product interactions.

We acquire this data through direct user input, automatic tracking technologies, and third-party service providers.

Cookies

Cookies are small text files stored on your device to enhance user experience:

  1. Strictly Necessary Cookies: Essential for navigating our website and using its core features.
  2. Preference Cookies: Remember settings or preferences you’ve chosen to personalize your experience.
  3. Analytics Cookies: Track website usage statistics to understand how users interact with our platform, helping us improve it.

Users can manage their cookie preferences through our Cookie Manager, allowing control over non-essential cookies.

Retention and Deletion

We retain personal data for the duration necessary to fulfill the purposes for which it was collected:

  1. Legal Requirements: We may be required by law to keep certain records for a specified period.
  2. Business Needs: Data is retained to support our business operations, improve services, and conduct analysis.
  3. User Preferences: Personalized settings and choices are preserved until you decide to change them or delete your account.

Once the data’s purpose is fulfilled, we securely delete or anonymize it from our systems.

Security Measures

We implement robust security measures to safeguard personal data:

  1. Encryption: Data is encrypted during transmission and at rest to prevent unauthorized access.
  2. Secure Processing: We engage secure third-party processors who adhere to strict privacy standards.
  3. Access Controls: Only authorized personnel have access to sensitive information, and their actions are logged for accountability.

Children’s Privacy

We do not knowingly collect or solicit personal data from children under the age of 18. If you believe we have collected such data by mistake, please contact us, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  1. Access: Request access to the personal data we hold about you.
  2. Rectification: Ask for corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Request the deletion of your data, subject to legal exceptions.
  4. Restriction: Limit our processing of your data under certain circumstances.
  5. Portability: Receive a copy of your personal data in a structured format for use with another service.
  6. Objection: Object to the processing of your data for specific purposes.
  7. Non-Discrimination: Ensure that exercising your rights does not adversely affect your interactions with us.

To exercise these rights or have any data-related queries, please contact our dedicated privacy team via email ([email protected]) or mail to: Fort Collins Plumber Privacy Team, [Address].

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Any modifications will be posted on this page with a revised effective date. We encourage you to review this policy periodically to stay informed about how we protect your data.

Contact Information

For privacy-related inquiries, technical support, unsubscribe requests, or feedback, please contact us:

We value your trust in our company and are committed to protecting your privacy throughout your interaction with Fort Collins Plumber.